James Armijo - State Farm Insurance Agent in 901 West Alameda Street

Customer Reviews about James Armijo - State Farm Insurance Agent:

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  Paid these huxters thousands of dollars over the years. I sold the car I had a policy on and cancelled the plan that day. A week or so later I get charged for the plan I'd cancelled anyways. I call them to ask what the deal is, and they make some excuse about how it "hadn't caught up with billing" as though all this isn't done instantly via computers these days. Makes me think someone forgot or couldn't be bothered on one or both end. They call corporate and I'm told I'll have it debited back by midnight of that day. I call them to tell them I need it immediately and they shuck responsibility, and say it'll be credited back to me. Fast forward 36 hours, and nothing has been debited. I call again, and they tell me its been mailed to me and that they can't auto-debit anything back to me, and that I'd need to fax or e-mail my agent proof of the draft then they'd cut and mail me a check for that later. Both of these "fixes" rely on them sending me money at their leisure after erroneously charging my account. I ask who I can speak to for a real solution "william" is quite rude, and cuts me off to hang up on me. I call again to be met with the same nonsense about how their is no possible person I can talk to to fix THEIR mistake and get me my money back. A check for the initial amount being mailed to me in 2-5 business days is NOT a solution in any real world. Not including the time it will take for them to process and return any refunds for the overdrafts they caused. I followed their protocols to cancel and they screwed me anyways. I feel robbed, and there is no way to describe this short of thievery. Every month they debited my account when they felt like it, instead of the date I had signed up for auto-debit, and every issue I've had with them has been met with the same level of complete incompetence. In what world is this okay? I'd love to hear what they'd say about me sending them some money eventually to pay for their over-priced garbage plans. They'll never be able to catch up to the fines they've incurred to me and I'll end up having to foot the bill. They even had the nerve to insinuate that they'd only cover "a certain number" of overdrafts that was caused by their incompetence. These people are lucky the justice system is so deeply flawed that your average person can't sue for small claims. They've wasted over 5 hours of my time with this nonsense, every step of the way passing the buck on responsibility, I won't come close to getting compensation for it.
  By Joseph Hausman, October 03, 2016

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About James Armijo - State Farm Insurance Agent in Santa Fe